Tag Archives: conflict management

A Time for Reflection

New year is a good time for both reflection and resolution. This year I have not made any resolutions but I have spent some of my down time reflecting on how both I and my  business have grown and developed over the past four … Continue reading

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Neutral Assessment: another conflict resolution option

Neutral Assessment is a valuable and effective alternative in certain conflict situations; combining some of the advantages of an investigation and a mediation. Neutral Assessment is particularly useful where there are complex HR issues that need to be explored, for … Continue reading

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Reframing; moving the picture frame for a different view.

Reframing is a really useful technique that can be used to good effect in workplace mediation and conflict management. It is a tool to help parties to view things in a different way, to open up different view points or to get a … Continue reading

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7 Leadership lessons from Malky Mackay v Vincent Tan

I am not a football fan but I have been following the events at Cardiff City culminating in the sacking of Malky Mackay with increasing fascination. To me it is interesting as an example (played out in the full glare of the media) of a … Continue reading

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It’s all about perspective.

A little while ago I took a photography course. As a result I now irritate my family by taking my camera everywhere I go (particularly on walks)  and (as they say) spend huge amounts of time taking multiple photographs of the same thing. The dog … Continue reading

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A plea for early dispute resolution; will settlement agreements help?

I have been involved in a few cases recently (and more than I care to remember in the past) where long-standing, previously well-respected and high performing individuals have been exited following serious allegations raised against them. The allegations have come without warning … Continue reading

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Why bother with Workplace Mediation; too soft and fluffy?

In the current economic climate there are more important things to worry about; right? Wrong; the cost of unresolved workplace conflict is staggering and effective mediation or conflict management can improve the bottom line. The Rise of Workplace Conflict There is … Continue reading

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The Importance of Being Clueless

This is one of the eight habits in Sahar Hashemi’s book, Switched On (1). I had the privilege to hear Sahar speak recently at a LMW event. Sahar told her personal story of how she and her brother created and built Cafe Republic and identified … Continue reading

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Conflict Resolutions for 2013 and Beyond.

I don’t really do New Year Resolutions and generally don’t like lists so I thought a list of resolutions would be an excellent idea! A resolution is defined as a “firm decision to do or not to do something”. Here … Continue reading

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Mediators and wolves; how do we compare?

Conflict resolution in a wolf pack I happened to come across an extract in a book I was reading recently which detailed how a pack of wolves is structured and the roles that each wolf has in the pack; the pack works because everyone has … Continue reading

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